Refund Policy

Fair & Transparent Refunds

Our promise: no hidden fees, no confusing clauses. Just clear rules that respect you.

Last updated: September 17, 20264 min read
1

Overview

We want you to be completely satisfied with LEXA AI. This Refund Policy explains when and how you can request a refund for subscriptions and credit purchases.

Our goal is to be fair and transparent — no hidden clauses, no confusing jargon.

2

Free Trial

Every new LEXA account receives 4 free credits on signup. No payment information is required, so there's nothing to refund during the trial.

Use your free credits to explore any feature — hairstyles, beards, outfits, age transformations, hair colors, or AI image generation.

3

Subscription Refunds

You may request a full refund within 7 days of your initial subscription purchase if:

  • You haven't used any credits in the current billing cycle
  • Technical issues prevented you from using the Service
  • You were charged by mistake or without authorization

Refunds for renewals are available within 48 hours of the charge if no credits have been used.

4

Credit Purchase Refunds

Individual credit pack purchases (if available) may be refunded within 48 hours of purchase, provided the credits have not been used.

Once credits are consumed on a transformation, that portion is non-refundable.

5

How to Request a Refund

To request a refund, email us at tabish@codewithtabish.com with:

  • Your account email
  • Date of purchase
  • Reason for the refund request
  • Any relevant order ID or receipt

We'll respond within 3 business days and process approved refunds within 5-10 business days.

6

Non-Refundable Cases

Refunds are NOT available for:

  • Credits that have already been used
  • Subscription renewals beyond the 48-hour window
  • Accounts terminated for violation of our Terms of Service
  • Requests made more than 30 days after purchase
  • Dissatisfaction with AI results when the Service worked as described
7

Chargebacks

Please contact us before initiating a chargeback with your bank. Chargebacks initiated without contacting us first may result in immediate account suspension. We're always happy to resolve issues directly.

8

Questions?

If you have any questions about our refund policy, contact us at tabish@codewithtabish.com or visit our Contact page.

Have questions about this policy?

Our team is happy to help — reach out anytime.

Contact Us